Frequently Asked Questions

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We built our platform using the latest technology, operating at the fastest possible speeds to produce a seamless experience for your customers. We are still growing and will work with your team to make sure your move from physical to digital is an exciting experience.
Our platform is targeted towards independents including supermarkets, grocery stores, bottle shops/liquor stores, wholesalers, and supermarket groups. However, if you are unsure if we can help you, simply reach out and we’ll happily let you know whether we can assist.
Simply click ‘Register’ and complete the form, then we’ll get in touch with you to see how we can help your store get online.
We can integrate with your POS so that your online store only displays products that you actually have in store.
Your customers can select either pay-on-delivery or pay online using their debit/credit card. We integrate with your bank/preferred payment gateway.
Ofcourse! Although we are always improving our platform, we welcome any requests for features you require to run your online store successfully.
We charge a one-off setup fee and then a monthly subscription based on a tiered usage that adjusts month-to-month, so you are only paying for what you use. We don’t take any percentages on sales or have any hidden fees.
Yes! The INDOS platform allows your customers to order to their door (requires you to have a driver) or simply order for pickup in store.
We offer a detailed run-through of the portal and ongoing support so your staff know exactly how to operate your online store.
We offer a month-to-month contract with a 30-day notification period to cancel, so feel the freedom of a no-lock-in contract.